Privacy Policy

This Privacy Policy (“Policy”) governs the collection, use, and protection of personal data on the official website of the Republic Diagnostic Center (hereinafter “RDM”), located at https://www.rdm.az.

1. Definitions

• Site Administration – authorized staff of RDM responsible for collecting and processing personal data.

• Personal Data – any information relating to an identified or identifiable individual.

• Data Processing – any operations performed on personal data (collection, storage, transmission, deletion, etc.).

• User – any individual accessing and using the RDM website.

• Cookies – small text files stored in the user’s browser to enhance site functionality.

• IP Address – a unique identifier assigned to the user’s device in the network.

2. General Provisions

• By using the website, the User agrees to the terms of this Policy.

• If the User does not agree, they must stop using the website.

• This Policy applies only to rdm.az and does not cover third-party websites.

3. Data Collected

The website may collect the following data:

• Full name

• Contact number

• Email address

• Residential address

• IP address, cookies, browser data

• Information submitted via forms (inquiries, appointments, complaints)

4. Purpose of Data Use

• To process applications for medical services

• To communicate with the User

• To inform Users about examination results

• For analytics and technical support

• To ensure website security

• To send news and notifications (with User consent)

5. Data Storage and Protection

• Data is retained as long as necessary under applicable law.

• Data may be disclosed to state authorities as required by law.

• RDM implements technical and organizational measures to prevent unauthorized access.

6. Rights and Obligations

• Users must provide accurate and up-to-date information.

• The administration undertakes not to disclose personal data without the User’s consent, unless legally required.

7. Liability

• RDM is responsible for unlawful use of personal data as per Azerbaijani law.

• Users bear responsibility for any consequences of providing incorrect data.

8. Dispute Resolution

• Prior to legal action, parties must attempt to resolve disputes amicably.

• Disputes are governed by the laws of the Republic of Azerbaijan.

9. Amendments

• RDM may update this Policy without prior notice.

• The latest version is always available on the website: www.rdm.az